Privacy Policy

Privacy Policy – ZayoraMart

Last Updated: November 10, 2026

At ZayoraMart, accessible at https://zayoramart.shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment and transaction information
  • Order history
  • Device and browsing information
  • IP address and website usage data

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.
  • Arrange shipping and delivery.
  • Send order confirmations and tracking updates.
  • Respond to customer inquiries.
  • Process payments and refunds.
  • Improve our website and customer experience.
  • Prevent fraudulent transactions.
  • Comply with applicable legal obligations.

3. Sharing Your Information

We do not sell your personal information.

However, we may share necessary information with trusted third parties to operate our business, including:

  • Shopify, our e-commerce platform.
  • Payment processors to securely process transactions.
  • Dropshipping suppliers to fulfill your orders.
  • Shipping and courier companies to deliver your purchases.
  • Service providers that help us operate our website.

These parties receive only the information necessary to perform their services, subject to applicable legal requirements.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality.
  • Remember shopping cart information.
  • Understand customer preferences.
  • Analyze website traffic.
  • Improve marketing and advertising performance.

You can manage cookies through your browser settings.

5. Payment Security

Payments made through our website are processed using available third-party payment providers.

We do not intentionally store complete payment card details on our own systems. Payment providers handle payment information according to their own privacy and security policies.

6. Data Protection

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on applicable laws, including the Saudi Personal Data Protection Law (PDPL), you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of personal information where legally permitted.
  • Withdraw consent where processing is based on consent.
  • Object to certain types of personal data processing.
  • Submit privacy-related complaints or inquiries.

To exercise your rights, contact us using the email address below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external websites. We encourage customers to review their privacy policies.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children in violation of applicable laws. If you believe a child has provided personal information to us improperly, please contact us.

10. International Data Transfers

Because we operate an online dropshipping business, your information may be processed or transferred to service providers or suppliers located outside Saudi Arabia.

Where required, we take appropriate steps to ensure that such transfers comply with applicable data protection laws and regulations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to